Privacy Policy

Secret Supper Club Limited cares about your privacy. For this reason, we collect and use personal information only as needed to deliver our products, services, websites and mobile applications, and to communicate with you about the same, or as you have requested (collectively, our “Services”). Your personal information includes information such as:

• Name
• Telephone      number
• Email      address
• Candidate      information (for job applicants)
• Other      data collected that could directly or indirectly identify you.

Our Privacy Policy not only explains how and why we use your personal information that we collect, but also how you can access, update or otherwise take control of your personal information. 

If at any time you have questions about our practices or any of your rights described below, you may reach our Directors by contacting us at info@thesecretsupperclub.co.uk This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.

UK GDPR

Secret Supper Club Limited is committed to cooperate and apply the rules and tenets of the General Data Protection Regulation (GDPR), which came into force on 25 May 2018.

What information we collect, how we collect it, and why

Much of what you likely consider personal information is collected directly from you when you:

1. create      an account or purchase any of our Services (ex: billing information,      including name, address);
2. complete      contact forms or request newsletters or other information from us (ex:      email); or
3. participate      in contests and surveys, apply for a job, or otherwise participate in      activities we promote that might require information about you.

However, we may also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we thought we’d highlight and explain a bit more about what these might be (as they vary from time to time):

Cookies and similar technologies on our websites and mobile applications allow us to automatically collect data to measure website performance and improve our systems, including metadata, log files, page load time, server response time to optimize DNS resolution, network routing and server configurations. 

How we utilize information.

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes

Delivering, improving, updating and enhancing our Services. We collect various information relating to your purchase, use and/or interactions with our Services. We utilize this information to:

• Improve      and optimize the operation and performance of our Services (again,      including our websites and mobile applications)
• Diagnose      problems with and identify any security and compliance risks, errors, or      needed enhancements to the Services
• Detect      and prevent fraud and abuse of our Services and systems

Much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal information.

Sharing with trusted third parties. We may share your personal information with trusted third party service providers as necessary for them to perform services on our behalf, such as:

• Processing      credit card payments
• Conducting      contests or surveys
• Performing      analysis of our Services, customer demographics, and sentiment
• Communicating      with you, such as by way of email or survey delivery
• Customer      relationship management

If we utilise third parties (and any subcontractors they may be permitted to use) have they in turn agree not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services.

Advertisements. We do not employ ad personalization. We do not sell your data to any third parties. We do not sell your data in any way to our partners or other third parties.

Communicating with you. We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed to contact you based on legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

• Email
• Text      (SMS) messages
• Telephone      calls
• Messenger      applications (e.g. WhatsApp, etc.)
• Automated      phone calls or text messages.

If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any options you have regarding the use and/or sharing of your personal information with a co-branded partner, as well as how to exercise those options. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain personal information for as long as required to engage in the uses described in this Privacy Policy, unless a longer retention period is required by applicable law.

The criteria used to determine our retention periods include the following:

• The      length of time we have an ongoing relationship with you and provide      Services to you (for example, for as long as you have an account with us      or keep using our Services);
• Whether      account owners modify or their users delete information through their      accounts;
• Whether      we have a legal obligation to keep the data (for example, certain laws      require us to maintain records of your transactions for a certain period      of time before we can delete them); or
• Whether      retention is advisable in light of our legal position (such as in regard      to the enforcement of our agreements, the resolution of disputes, and      applicable statutes of limitations, litigation, or regulatory      investigation).

If you have any questions about the security or retention of your personal information, you can contact us at info@thesecretsupperclub.co.uk

How you can access or update your data.

We can help you update your subscription preferences. If you have any trouble doing so please do let us know and we will ensure that your details are amended accordingly.

If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honoured to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

Changes to this policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact us.

If you have any questions, concerns, or complaints about our Privacy Policy, or how we handle your personal data, you may contact us by email info@thesecretsupperclub.co.uk . Alternatively you can write to us at The Directors, Secret Supper Club Limited, Flat 7, 18 Bolton Road,   London W4 3TB